Support
Help with the 8gnc starter.
Start here if the prompt did not appear, you do not use ChatGPT or Claude, or the advice was too vague. Setup help for the full tool is farther down.
Effective September 4, 2026 · 8gnc v0.3.0 public beta
The prompt did not appear. What do I do?
Open Question missing?, then use Copy prompt on the product page. Open a new ChatGPT or Claude chat, paste the prompt, add your business details, and send it when you are ready. Provider behavior can vary. If the question is missing, you can use this manual path instead.
I do not use ChatGPT or Claude.
You can view the example before choosing a chat tool. To try the starter, open ChatGPT or Claude and follow any sign-in instructions shown there.
The advice is too vague.
Tell the chat what happened, who you are trying to reach, and what you have already tried. Then ask: What evidence would change your view?
If there is still not enough information, the useful answer is a focused question, not a guess.
Is this the full 8gnc tool?
No. The starter opens a prepared question in ordinary ChatGPT or Claude. It does not install a plugin or promise the illustrated interface. The full plugin needs installation in a supported app.
Where do I get setup help for the full tool?
Start with the setup section on the product page. If installation still fails, use the public GitHub issue tracker and include the host, version, expected behavior, actual behavior, and a minimal reproduction. Remove credentials, client information, private paths, and confidential files before posting.
Full tool: Codex
codex plugin marketplace add Branded-Mayhem-Collective-LLC/8gnc-plugin --ref v0.3.0
codex plugin add 8gnc@8gncAfter installation, confirm the 37 skills are available and the MCP connection exposes render_working_diagnosis.
Full tool: Claude Code
/plugin marketplace add Branded-Mayhem-Collective-LLC/8gnc-plugin
/plugin install 8gnc@8gncClaude Code is a separate app from Claude in your browser. It installs the 37 skills without the hosted renderer. Validate a downloaded checkout with claude plugin validate --strict . from the repository root.
Before reporting a full-tool issue
- Record the host application and version.
- Confirm the installed selector is
8gnc@8gncand record the plugin version. - Name the skill or renderer involved.
- Include expected behavior, actual behavior, and a minimal reproduction.
- Remove credentials, client information, private paths, and confidential files.
Report it
Use the public GitHub issue tracker for installation and behavior problems.
Send security reports privately to hello@brandedmayhem.com with the subject 8gnc security report. Do not open a public issue for an undisclosed vulnerability.